Customer Support Specialist

恭喜发财

Position Title: Customer Support Specialist
Job Description/Duties: Due to rapidly increasing sales of our SiteWinder GPS Guidance System, we require additional staff to professionally support our products. Reporting to the VP of Product Support, the successful candidate will provide telephone, fax, and email support to our growing customer base. Other duties, such as product testing, QC/QA, repair work, and occasional customer site visits will be assigned from time to time. Applicants must have a pleasant phone manner, a “can-do” attitude, and be technically minded. The ideal candidate will have previous experience supporting technical products in agriculture. Extensive training on our products will be provided. You must have a genuine desire to help customers solve their problems. Minimum Requirements - 1-3 years experience supporting technical products - Excellent verbal and written communication skills - Able to interpret technical documents and explain them to the user in an easy to understand manner - Proficient in the use of Windows, Excel, Word, Access, Outlook, and Customer Management Database software - A demonstrated ability to work with minimal supervision and under tight deadlines Assets - Good problem solving and strong organizational skills - Flexibility to easily adapt to change - GPS experience in agriculture - Ability to repair electronic equipment  
Qualifications: Technical diploma in a related field
Location: Calgary
+ \) s" @4 W/ w5 k8 f2 YDuration: Permanent
& J* F1 M, Z4 j; wJob Type: FULL TIME
Positions Available: 1
0 w" M) m1 V+ ^0 g7 o/ oHours per week: 40
Position Start Date: Immediate Opening
$ z( i2 }6 f/ |% \' rApplication Deadline: May 26, 2005
8 U) F) x+ c  `2 l5 ~Remuneration: Salary/month -or- Hourly
' z6 J( F* u: `- P( x0 y" K& f1 W2 OMin:    Rate:  
Max:        
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Application Instructions: Email resume to jobs@terradox.com. No phone calls please.
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$ A$ \7 d( E1 q! s" y- y: \Employer: TERRADOX CORPORATION
: \5 c0 I: \' d% Z) d  t& W, ?/ DAddress: 250 - 3553 31 st nw
City: CALGARY
Province: AB
2 U+ w0 \6 X$ ^! n& |Postal Code: T2L 2K7
: f% G& g# t! I6 _3 MWeb Address: http://www.terradox.com
Contact:  
6 F) n: G& B: [Contact Title: Customer Support
Fax: 403 2821238
8 \7 z0 D  f0 V# ^7 F7 mEmail Address: jobs@terradox.com