鲜花( 8) 鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑
/ {/ o _, n8 P1 T, p/ h$ L% b, t; S! F! H8 A/ R4 f0 I! L
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca1 n! y [( a4 U2 t
" y4 G$ Z- ^) C! W a
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
# f2 ]9 x9 a/ L' c( l
) g9 ^7 @! h8 `8 hScope and Purpose of Job
: p9 U8 G% U3 x1 ~2 `Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.. V$ |6 S7 Z3 k6 a# w% T6 i
Major Responsibilities and Accountabilities
. n4 T% m4 A: `3 {/ s4 @4 x9 X$ ~• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.3 b6 w# @! D( k) ]. G
• Answering all technical questions concerning mechanical functions and software operations.
7 k! q* F! J" m& n) D• Assist with troubleshooting ideas on technical and software problems
. `% |; n2 R# c1 Yo Test all new patch versions of software prior to release
8 w: h) x. t. o' z7 r, K" l* T* D• Assist where needed in application questions.0 i Q' }4 o, p0 I& U! }
• Check all technical documentation for correctness prior to field distribution.
& W% v$ P: R+ Z0 Po New parts and replacement parts and installation procedures5 A% q, N) z |- y% E, f! f
o Translation to Chinese and other languages if needed
- v9 A" K% r1 a% G! \% M! _8 e, R8 q• Track and report all warranty failures3 C1 n* b2 W) G- H+ X0 U- A( M3 \
o Make monthly report to Product Manager and 3rd party supplier.
% g! V( R! z: }# R5 K6 Uo Recommend remedy to improve product quality and design.
/ A4 `" _5 ]& g7 N# g* C3 U. t$ V' |# t• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.1 D3 C8 ]2 R1 z8 M9 n
o Run field Beta test sites and any new idea testing and make reports8 ^( Y/ B+ N9 i U; R. |
o Assist in information gather for any new product idea.( y0 P6 A9 F1 q, L6 m: z3 c
o Assist in writing and new product specification: q. O, p# `) c( q+ G2 [1 M
o Point of expert contact for implementation of features/functions.
9 y/ r/ w+ Q% Q2 `8 ~7 v* ^o Act as technical applications expert on development team.
' S Z* w! ^& t; Z2 ?+ \2 E/ d• Assist in Sales support & training.- D( p0 D& d! L
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.& u: }5 C4 x1 `, O( |( q
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
: z4 g- O, \5 d6 I0 FHuman Resources and Organization) S3 C% Q2 d% h- J1 ^5 Q
• As a member of the DC team, maintain a team spirit at all times.0 c3 a$ W0 ]" u2 O
• Let customer satisfaction be an influence in every decision you make.2 l& |9 }! `, i% k+ g1 x, z
• Communicate information efficiently and promptly to your Team and other management.
- V# Z7 ~& d* D3 Q6 {) i) O7 C- g2 j* [$ H7 J/ i* l
$ K6 e8 z# ^) d! q# W" j
Authority Limits( y7 _7 u, I$ m- H! z. ?
9 p5 `0 @7 D+ Z+ W+ G2 sQUALIFICATIONS0 M& z& q, W5 K$ y; k
$ R8 I4 y ^+ `Educational / Professional Background Technical School Graduate
' m& v+ j5 A: z+ _Professional Experience (Years and Field of Activity)
2 J; N1 R; f! ~0 d5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
7 U* P4 _+ \( e2 D0 ?& k5 B! lList of Skills/Qualifications
S+ u3 ]( a$ d1 ?1 V; S% |' h* y' }. c• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
$ F" ]. Q0 L% K4 T T• Background knowledge of dispensers and software
( \) @% [0 t- v% f• Proficient in software use and writing. k7 w: y1 D i% w3 r: E0 I
• Excellent communicator both verbally and in written reports.
+ N% M( o: }9 @1 q1 z• Ability to travel worldwide.% Y2 C' I: c f5 S
• Speak Chinese & English very clearly.
2 X. v1 }! M, N* d, k. \
H, f" i3 U% r3 _Language Skills Read/Write English & Chinese : |; }! h* }* f6 [0 m4 C5 T
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 0 U+ |& `5 a. o2 p( U
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|