[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
0 w' u' M0 Y" _
Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

: y3 o3 x% E4 I; YPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
- z7 F4 k2 H2 H" J; V) C# L
  S  w  N' p8 a  E0 TKey Responsibilities:
1 y4 `. s" U% ]7 x9 b# I0 ]$ L•        Answer incoming calls and route calls to appropriate person
$ w7 I6 ^7 v, G/ q- G$ C1 l; ?•        Take and deliver messages to the staff of ASSIST
, w: _, f! {3 u( O3 X! o- r+ O•        Welcome clients and direct them appropriately
' m$ o- e5 C5 o2 _# d3 j% T$ D* s•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
5 \3 A& M- @0 X4 E•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
7 l" d) H4 l% G3 G, }' v•        Maintain and update the information boards with upcoming events
, R, Z. {. m- m! E% q7 i•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 D' L5 Y' P0 ~4 B  H0 Y•        Keep the reception area tidy and clean
7 R  I1 U3 l# O7 }: y! B1 q•        Attend meeting and training to stay current on immigrant settlement matters
$ i1 y' i1 E' {/ e•        Maintain front counter service files
9 o! `2 j) ~$ g•        Perform general office duties as assigned
, \3 U8 T5 P& E3 ~/ N$ z•        Report to ISP Program Manager

, c7 P1 m& {8 d! J. V3 d& w; U1 pKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
( o* c# F9 N: Q( S5 O1 l) P•        Fluent in Mandarin and Cantonese as an asset
; g' g/ R) s0 p# {+ v! b! S( L•        Good English writing and oral communication skills
& @$ |8 F( ^9 {4 l. I$ N! ~•        Ability to work with newcomers and general clients
4 m$ v' E' X# X" [* ^# L•        Microsoft Office operation skills- Excel, Word, Outlook
' E- W4 Q$ U6 k) ], M•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
" w: l  m  e; p  c/ E8 A•        Knowledge of immigrant services
' N$ @- X) r8 V  {; H$ l
. Q3 @! R6 l) _# m4 MQualifications:
, I" i! w" {$ S9 a+ g•        2-4 years of office and clerical experience
: W+ Q8 V8 V- i" v! h•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
9 E5 u! p* |8 ^8 K0 h
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; ]  E. }( {) T; i2 J# k. O' QNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
4 |: x" C! l* ]% {! d

ASSIST

招聘已結束。
Hiring Closed.