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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
/ D0 v0 E& E3 nWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.$ N" k, z; r& g1 y2 p) g/ \. X
Technical support and troubleshooting of client software implementations and customer issues or problems.
- D6 ?1 s n! x' L2 sCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:7 @( i! C* b9 @9 N2 I
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- Advanced computer and technical knowledge
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$ l( A( }4 `8 g6 w5 `: }- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset Q, l7 n+ |; d/ R% z; {
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- Post-secondary education is an asset: o6 F2 Y5 w* M+ X2 d7 K
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- Intermediate knowledge of database and web-based software is recommended7 a+ `; @4 e4 ]* T3 K1 k& {+ d
# M$ \1 p9 j3 _. K# J- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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