Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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1 d% A4 ^1 v! YCompany Address:

HaPe International Inc
/ J4 q: b! n% ]% A5 {8 E$ w& T" h199 Pembina Road – 2nd Floor
4 o* l# Z" s/ _/ K# y2 @Sherwood Park, AB
T8H 2W8
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Job Description
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Requirements:
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, m, O2 k- N5 s( g( u7 O8 l- Carefulness and Accuracy about data checking and data entry.
5 c# ]5 I/ I, J- f& A- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
+ M! X* ]5 V# Y  S- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
( ~" [7 r9 c# B- |& ^- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
  j" b" ]' c8 D5 r7 s7 x% y  @0 {- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

9 Q& Q, }& q" O3 g) Z1 K- E0 gJob Duties:
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I.        Order Related

- Check order Accuracy in time manner
( Y$ E. |3 y% i0 @* t- Order Acknowledge by email
- Order Checking according to guideline
- k1 W) v1 ]4 L) N! T/ L! _* N, N- Order/Data entry Accuracy in time manner
( i5 b. c' v6 }: h2 y% Z8 r* X- Charge Credit Card to approve payment
- Send orders to warehouse to process
" D& D$ `! f  B' I3 @* G; q7 l8 P- Communicate with warehouse if there is any special request or Inventory Shortage
+ T2 i( x0 c  U& ]3 d. q" J- q- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
, ]- w2 F2 ?. f$ R- x3 ?  }0 m4 J0 s- Monitoring shipments, costs, timelines, and productivity.
) c3 D9 V! \: K, M/ c, Z- u- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
0 P( z: Q0 m! p+ J: {- B- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
! }$ b% w# T0 E, T- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
" U. z+ \5 U, `" Z0 U+ N- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
) h$ R0 d  b  V; u- EDI accounts related work and others as required

II.        Logistic:

/ C1 V$ q, Q! @9 |& x- Organizing and managing inventory, storage, and transportation.
8 ~; t# d' r/ w2 E6 ^- Analyzing and optimizing logistical procedures
/ F! l/ ~! ~1 U7 K8 G' ^- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
2 j( O9 ^4 h' \- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
# |# y" o+ A/ v9 Z! U- Collect scorecard metrics and ensure to persuade changes with suppliers.
+ N3 R: N( r3 m3 J- Investigate alternative distribution processes effectiveness for definite customers as required.
+ i( N2 ^/ t* j! b: J5 r) l7 c- Identify sensitive clients and interact special customer requirements with carriers.
" |1 X1 w$ R2 n5 Q- Develop and present status reports to improve and supervise logistics order performance.
/ w8 P) P& s' t; k+ s4 P, P; n0 v- Instruct carrier agents and supervise for ample action and results concerning transportation.
& U- V$ Y0 j8 g% [+ N' c: j- Identify best cost effective procedure of transportation.

& A7 H: b8 y& }5 m2 MIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
9 D5 k: U4 t7 G( g% y- Customer Service and other duties as required.
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$ N; K2 ~% @2 K* G0 }3 d3 v" M- ?Please submit your resume to info@hapetoys.com, thank you!

33118188

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