[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
0 x7 B# B7 d9 g( n1 j! MAnticipated Start Date: The candidate is required to work immediately

5 u+ Z! Q7 c3 i/ ~% DPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
* V7 q( c( A" e8 j•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
; _1 y& u! ?" c6 U/ T•        Maintain and update the information boards with upcoming events
# K! r  |6 R9 W* b/ ]) W•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; d2 c4 ?0 }' y& K  w•        Attend meeting and training to stay current on immigrant settlement matters
; v- n8 }8 F: w9 l8 Z•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
" A% {! T4 p. D. b- O0 {•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
0 Q' u; Z1 K% o3 I" l- N•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
8 {: r  @; b2 {. P% s; B2 m' S•        Ability to address multi-task and set priority appropriately
2 u; o/ T3 G( G! A& h•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
3 s; O/ F; T8 E0 }•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
8 l. O& U5 J* u4 E- R5 d% Q8 o•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
& {  a# s* m9 k' q3 pNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
! S5 d# C3 a; Y* b9 X7 FHiring Closed.