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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
. W- O( Q/ }8 o: s; W' V" ~- E有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢9 F& Y4 b+ }: c* t3 a
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Responsibilities include: D) a5 T$ R) h* D
1 A' r" I8 @2 ^7 H8 q# Y0 dWorking closely with marketing, sales and programmers to facilitate customer system integration.# |2 l( R0 \$ u5 z6 B% u
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.# ~6 B$ @/ J" r) ^# C, I
Technical support and troubleshooting of client software implementations and customer issues or problems.
! t+ l' Q' [; |: p# h9 p) G4 j( HCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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* ]& Z0 }. G# }$ t* ERequirements:
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; t; Y' l8 S& L, S. r- Advanced computer and technical knowledge! q" c- c) ]/ g/ R) y
1 k; `8 j- k K* R* q# K- Ability to solve complex problems in an efficient way
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' V" e: o o3 d' h) Z- S! C3 k- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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A5 t" O T+ ^. M! k$ m4 m5 i- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended) ]- y2 v4 t" n
7 N* k. a, q+ o- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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