Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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% |: J9 p* K$ |3 rReception
. A3 ]" x+ F: P- i•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
6 m* A; {4 d  J) o( b: _/ H•        Arrange courier services for all departments
0 V, L6 ^% g6 t8 U# `$ B' _•        Oversee Y-Knit program; provide support to its volunteers

  d5 x+ L4 V! P2 e6 e7 v0 ^Administration
8 U. S% J* A. R4 G/ v, \•        Receive sort and distribute mail and packages; post outgoing mail
) W" X: y. E& d9 Z+ R•        Sort and distribute mail and deliveries
  H8 l9 \' W) }! ^•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
1 ~  b2 ^# ^7 p, d7 ?/ J, D" x•        Update and maintain databases as assigned, including those for Fund         Development and Administration
8 y' U9 w6 X( B) _6 s- b•        Assist with task management for administrative volunteers
0 O+ ?9 [4 B. t6 {. e3 r/ l•        Create monthly staff bulletin and prepare for distribution
' e# m8 ]5 A7 N9 d" q•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
# L8 I/ t' A" U1 U5 y9 E•        Accept and process registrations for participants or attendees at various special events and staff training
1 S9 w1 t/ I! s3 G1 x•        Process payments for ticket orders and registrations
' l5 m/ d8 Y+ l3 M0 N/ o" T4 Q4 [•        Assist YoWoChAs Outdoor Education Registration as required

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# R# b: R1 H: o2 X5 t" g: zQualifications:
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# `  ?: G$ O$ t•        Minimum 2 years office experience in areas related to office reception, and office procedures
  P) i" A/ [& D  E: ]$ X•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
! ]0 x" d1 h& ~6 ^•        Strong customer-service skills
: A- X* G' V/ i& q  p1 ?' h% o•        Strength in multitasking, prioritizing, and meeting deadlines
  \( ?- X% q- d  k, m•        Able to work independently
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" R  ~; X: X  z* rClosing Date: July 13, 2009

Please forward your resume to:
+ M4 {# C) r/ WYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
1 @" w* F' f( lEdmonton, AB
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$ n: B" i& `' N! b( a8 k) p
E-mail:  recruitment@ywcaofedmonton.org
' T' X+ t/ I. T; iFax:  (780) 425-7467

Telephone:  (780) 423-9922

) z: M# U# P1 ~Website:  www.ywcaofedmonton.org