Receptionist

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Receptionist

) V+ R8 l/ \5 T. J0 ]" e- dThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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: ^: W( i& f3 q4 V4 \6 c% @Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
! F) L& v9 M& I2 z4 U) [•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
  E, ]) @8 j/ o" O. G' D3 @•        Arrange courier services for all departments
, }/ G) O- I! L: z2 K•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
% T, j4 L+ [1 |2 @& g•        Assist with task management for administrative volunteers
7 y5 q% u! ?6 i1 V3 b' u. r( V* x•        Create monthly staff bulletin and prepare for distribution
' t2 D9 J- D  K" g4 h•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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0 {4 E) V( ]5 fRegistrar
+ y2 a; V4 k& O9 j+ S8 V, |•        Accept and process registrations for participants or attendees at various special events and staff training
$ a2 q; v: U4 O& Q•        Process payments for ticket orders and registrations
4 f6 C4 d8 Y# z/ E; M  ]* X/ X•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
5 S& m" U/ f4 L0 `& u; I•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
9 ]" k8 N3 X( \9 ?•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
! V  a; o+ ^- @: [, Q  S•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
  o4 T# q$ B# p% F+ V•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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4 S+ n/ x6 U* M$ U; gPlease forward your resume to:
YWCA Edmonton
- w, \0 N9 _/ b6 \8 l2 |1 J, A5 xRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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, H3 c# u3 w. f" k& Y, [E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

6 {. Q8 Q! ~% t# K, x; nTelephone:  (780) 423-9922
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5 V) q, \! o; w8 T, YWebsite:  www.ywcaofedmonton.org