[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
5 C. G0 Z' Q; w: P. wHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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4 U' w6 t' F) y1 U! C" Y1 I+ MKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
+ B8 I: T$ f/ \•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
+ T  F$ v7 B! ]•        Order and maintain office supplies for the front counter
+ _. I2 z$ p- o% s/ i•        Perform general clerical functions such as photocopying and faxing documents
' C4 A$ j* k, t- F•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 k# @* x7 U1 N& ^•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
* w" r4 i: p: X+ [•        Keep the reception area tidy and clean
! @4 r1 E- B  z) Y  s/ D1 }/ v•        Attend meeting and training to stay current on immigrant settlement matters
2 B0 K# |1 q6 U. v•        Maintain front counter service files
•        Perform general office duties as assigned
* k' z) T- ^4 H* f•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
; s, e' H: b3 Q$ r4 H3 F•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
$ V5 s) r- \7 h1 l% e# n, s3 j•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
4 x$ M# P) h7 H2 a+ ~1 [! |' L8 a•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
% W$ d* K5 w" u' b) s. t•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
+ m$ Y: ]/ h1 r) v/ A( _•        Demonstrate workplace maturity and professionalism
# ^! {& X, B  A) F9 S5 _  ]) n•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
  ?. k9 L8 c8 e! K: S7 u$ d+ @Hiring Closed.