Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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; S! o- s8 N9 U7 F& ?6 e0 vType: Full Time

8 f& D# K  l( nCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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0 ~1 j2 d$ Z2 H8 R3 u8 E$ @0 OJob Description

: |4 {0 k+ ^/ {8 m. JRequirements:
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1 i% b+ w. \+ U5 [2 F$ @- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
3 s) @; Q, d, ]/ b& V& k9 y- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
) A( s$ h" a/ l- J- Overtime may be require during Oct – Dec busy season.
; I! K  A8 A) D- W" Y- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related
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6 g8 M+ i% D2 I# s( W: S% M- Check order Accuracy in time manner
" Q* w( y. h/ T8 g2 n- Order Acknowledge by email
! q7 `. F3 ~% j) A! E- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
! M/ v6 K! a1 r4 h1 Q- Ensuring the safe and timely pick-up and delivery of shipments.
3 }3 W: Z# |6 D7 K& O+ x- Monitoring shipments, costs, timelines, and productivity.
' W1 M1 k& [. w5 A, |- Addressing and resolving shipment and inventory issues independently
$ _8 F% [3 Z4 M  z# l& y4 T. E- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
" M* H  I# {; p1 o/ I- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
" c: r' h5 S5 N* C* D0 g8 a* p- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
& N& o# f) w+ p& g- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
0 M/ C* S$ x( Y- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
  ?' n% k+ {6 F- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
4 R6 Y+ H& R$ \8 u& E- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
) I; e1 K) b, L- Collect scorecard metrics and ensure to persuade changes with suppliers.
1 A& x. K: }; Q: n- Investigate alternative distribution processes effectiveness for definite customers as required.
0 C! g1 B. w" {8 V: H% T  }- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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. Q$ N8 d4 M$ \+ F- ?1 p! B- Respond to customer & Internal team’s inquiries and ability to solve problems
2 X7 J$ b# i4 o! }; F- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
3 x9 T+ e6 |8 n- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
6 e+ v( }$ H' M+ W+ I: |- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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