Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
1 h7 ^+ V1 b2 [, ]2 I) ~0 b( T& gSherwood Park, AB
  ?, Q8 Q. a: J2 w; IT8H 2W8

Job Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
" a: j! @7 w2 Y) }9 s5 F( L% p- k- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
; e% X+ d7 I/ S) s: w1 c0 Y/ d+ n0 C- Thinking and working logistically,  responsibly, independently, accurately and timely.
8 i8 K0 m; o. d# W  V- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
  u, O) F5 }7 A; @! z7 N- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
1 I+ z* n1 f* `. n# a: k- Could handle high pressure work and cold calls.
4 h2 Q# v( }  D- D( |: J6 H- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
" [0 w% B  Q: I: s) D2 I- Bilingual in Mandarin and English is required

) |9 _) g; B2 J: s. m( ]$ NJob Duties:

I.        Order Related
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) ]9 J4 {- @3 }/ j" Y- Check order Accuracy in time manner
/ a: d" f7 l3 \- Order Acknowledge by email
' R4 J) T7 k4 q: h5 @) \% Z$ ~* ]- Order Checking according to guideline
+ Z/ I9 K4 Q- {4 W7 Z2 J2 ]& M- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
# k9 D. \  m( g* J9 l1 q& g" h- Send orders to warehouse to process
! Z/ n  T; Y& J' h& v4 e- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- F) `# C: s; l- w/ z, R- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
) n  n3 V+ P5 b% j- Submit weekly inventory update on assigned Portal
' J: V. ]+ f$ V8 e) X0 i- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
  P$ m& I5 u+ d3 B% S- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

9 O. _/ `0 G6 l# m: p- bII.        Logistic:
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4 t- e( B$ ?1 s7 g, t' O  O- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
' A. J  w- g- v* _( l, h; q8 t- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
8 W. Z! U3 @9 F- c* T0 Q  ^- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
, d9 c1 J& y" O8 }3 l- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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. X, t) \8 d* Y) [III.        Others:

: L: `0 C; X4 h- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
* h7 b5 ]: r4 C. b- n% j1 I9 F- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# U/ Q2 r  b2 q2 q/ }; _  Y3 x- Update system with Shipping information at order level
7 y/ T6 \9 j; w; _) d+ q, P- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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