Hape International Inc.

33118188

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* J, g% J; x$ Q# ?Position: Hape Order Processing & Logistic & Inventory Coordinator

  r8 g# m9 ^( F. i- W& VType: Full Time

2 X' ^' o9 D9 _Company Address:
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- d3 ?  ?+ D( ?, ]8 y; J5 Z: KHaPe International Inc
) c; M" T6 c9 R( U: _  e, w199 Pembina Road – 2nd Floor
: z3 B8 ^% V, r0 ^Sherwood Park, AB
T8H 2W8
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. p* J, G& U+ IJob Description
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+ |3 W) w9 A  t2 v1 c" JRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
1 Z9 l" ^2 Q9 f, ^" e/ Z- Must be detail oriented with the ability to multi-task and strong time management skills
$ m) z; _4 Y7 U( f" v, B/ d$ R0 U+ U- Thinking and working logistically,  responsibly, independently, accurately and timely.
4 c! w6 _, G# W8 {5 A- e- Excellent written and verbal communication skills.
  p; s' x0 E6 @6 c' `2 v+ G# f: p- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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/ v0 N/ e' w" \4 iJob Duties:

0 o+ k& A. w  d6 Q, C4 q( {$ }I.        Order Related
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8 j" ?! \3 T! a' X( {' x  T- Check order Accuracy in time manner
% A/ c* ], e. C- Order Acknowledge by email
0 D- K- s( [1 f" o3 P7 h- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
! P9 E1 j; O2 P2 x- Communicate with warehouse if there is any special request or Inventory Shortage
, w$ u' Q# r2 t2 {- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
% O& N. {5 R3 `5 o  {5 s* h2 O- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
7 B9 A4 x* q- ^: A/ k+ g- Point of contact with warehouse for all related matters
1 W& K: Q" J" D' c2 C0 l, z2 x# i- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

, J' o. @/ v* P- KII.        Logistic:

( w' v3 F. b3 q7 \3 ?- Organizing and managing inventory, storage, and transportation.
3 ^( W+ _% i5 E6 ~2 D- Analyzing and optimizing logistical procedures
; y: ]8 M  f0 u& v) ?8 G- Recommend most efficient means of transportation needs and procedures.
: J1 L5 H9 {3 ?9 B! V7 W3 Z* n1 @1 Q% C- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
4 ~. w5 i! z" m1 ]- Investigate alternative distribution processes effectiveness for definite customers as required.
$ y+ c$ d0 p4 D, Z8 y# c9 T. G- Identify sensitive clients and interact special customer requirements with carriers.
9 T; ?3 p4 ^! J0 C) {2 U- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:
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- P+ W; D8 E2 _5 F2 d- V- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
: e4 U$ W+ U$ b' u' n; s7 q4 t- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
$ X9 x/ J3 \1 k5 ]" g+ i- Update system with Shipping information at order level
; c( {: B8 c! e, p$ J4 p+ F7 O: l- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

/ A3 T' r/ F; ]5 P; L! ^" qPlease submit your resume to info@hapetoys.com, thank you!

33118188

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