Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

. m2 I  @- `, X: O4 L6 a, l1 M2 O7 v6 }Type: Full Time

4 w9 Q5 g' G3 f" I0 i9 NCompany Address:

" ~5 Q1 }) x$ r, h. L0 l" H( \HaPe International Inc
; T+ i( P$ f/ U199 Pembina Road – 2nd Floor
, K3 J" x& H% dSherwood Park, AB
& D- w$ d. V: g: H+ s! BT8H 2W8
; J9 U% J: |$ o- W9 g
Job Description

0 z: I2 z4 C" X3 _9 j) p0 GRequirements:
7 r5 i) H& Y: @! F) v% ?$ b# L
3 V5 Z0 u: C' A6 i* Q7 A- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- J0 S; ~  G+ |# t- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- ~" m" f7 q+ H# t8 K) Q- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
$ r8 Y: @* F* J2 v- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related
( Y7 j, x, L& |3 D5 M( {- t2 f) V
9 ?% E. Q2 N, V1 P- Check order Accuracy in time manner
/ I- a2 k* w! L/ s9 g% J- Order Acknowledge by email
( J- p+ t+ n3 f" |- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
, l" Y$ [( G1 n1 a  N( B" \# V- Charge Credit Card to approve payment
% c* u/ G% K% \( c" p+ o- Send orders to warehouse to process
$ O& z/ i" m  \  l( \$ n9 Y; {- Communicate with warehouse if there is any special request or Inventory Shortage
- M- [5 g' c2 ?9 x/ O$ f1 Y- Follow up and report about order status
* F8 m7 t& \8 v' J4 l  z# H, G- Ensuring the safe and timely pick-up and delivery of shipments.
: ]0 ?% ^* E6 B- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
* n4 q( P2 `. `8 K0 h5 i- Submit ASN and invoice on Customer Portal in Time Manner.
1 H* N0 `9 ^! p$ L- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
! k  t1 u6 B! S( i% H" F7 X- Check Customer credit and fill backorders accordingly
% a: B0 }$ p" Q, \& u+ b- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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0 A, R5 H  n, M$ q6 A) f4 K, VII.        Logistic:

4 x+ g3 z* q5 u6 s+ b- j5 P- Organizing and managing inventory, storage, and transportation.
* A9 V+ @+ [9 I4 v& m) k* L. X' B- Analyzing and optimizing logistical procedures
. ]% g2 [' l$ O- Recommend most efficient means of transportation needs and procedures.
! D/ l6 |- T/ X0 w! W6 `4 c- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
6 ]# Z8 p8 g, _  W- Collect scorecard metrics and ensure to persuade changes with suppliers.
2 V: x5 ~5 l2 t( ?% a- Investigate alternative distribution processes effectiveness for definite customers as required.
) \( ?6 T; A7 O" V3 i, N- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
, s- C7 q7 K# {2 u- Instruct carrier agents and supervise for ample action and results concerning transportation.
. X4 O# L8 l$ z: }" K- Identify best cost effective procedure of transportation.

III.        Others:

8 x) s; ?6 I) z( o/ \& o" x; y/ ]- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
$ Z' q9 I8 D! B- Update system with Shipping information at order level
, t5 I( @9 w& s* N" {, V- Assist Auditing’s request for Order Processing related procedures
' }  M9 w* V) s* w) B# a- Customer Service and other duties as required.
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8 \$ d; I; {* q$ P# {8 A7 l! `: mPlease submit your resume to info@hapetoys.com, thank you!

33118188

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