汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English
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" R8 ~8 P" J2 j8 k  E6 L+ @岗位名称：客服代表
( J" x2 t! I2 }! J: m企业名称：加拿大汇丰银行
/ d! B5 A3 E. t* u( f工作地点：加拿大多伦多
+ B' P( y4 D2 |2 N9 S. Y" w语言要求：英语

" I* G) [8 }( {How To Apply
HSBC only accepts the official application via the following link.
/ M$ e& U  w' I1 v2 O; R点击申请-Click here to apply
如何申请
% ?' }4 }$ O# I( u4 FHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
) S# y; e; A( J, ]不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
3 h4 w7 ^0 m! t- Secondary school graduate
9 E3 F" O- L5 b) t, r- Minimum 6 months experience in a related role.
' L  G) T7 ?! e5 Z4 \, z. k- Team player and development minded.
5 `9 F) ]3 z5 T7 c9 B- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
, y, Z/ l4 [* W2 U- Previous customer service/banking industry experience an asset.
3 G# }/ i6 o8 S* o- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.